Incident response
More than alerts.
Real control over cyber incidents.
Most organizations have security technologies in place, but few have the real capacity to detect, investigate, and manage cyberattacks in a timely manner.
Our service combines the global capabilities of CrowdStrike Falcon Managed Detection and Response — recognized as one of the world's best-performing MDR services — with the operational expertise of the Sectio Aurea team and a complete incident management and governance framework.
The result is a security model that offers:
global threat detection
proactive threat hunting
coordinated incident response
operational control for management
without the complexity and costs of an in-house SOC.
The service provides the organization with a complete operational capability for monitoring and incident response, based on the combination of:
CrowdStrike Falcon MDR, one of the largest global providers of incident monitoring and response services
Sectio Aurea, which ensures operational coordination and integration of the service within the context of the organization
CrowdStrike ensures:
continuous monitoring of the infrastructure
behavioral analysis of suspicious activities
global incident investigation
Sectio Aurea ensures:
integrating the service into the organization's processes
interpreting alerts in an operational context
coordinating incident response with the client team
This model allows the organization to benefit from global detection capabilities without losing operational control over security.
Schedule a discussion with an expert to analyze your organization's real level of preparedness for cyber incidents.
What do you get?
Visibility into suspicious activities in the IT and OT infrastructure.
Rapid identification of attacks such as:
ransomware
compromising privileged accounts
lateral movement in the network
data exfiltration
Incident investigation
Technical analysis of incidents and determination of the impact on infrastructure.
Coordinated incident response
Defining and coordinating the actions necessary to limit and eliminate attacks.
IT–OT integration without operational impact
Monitoring adapted to industrial environments, without intrusive scans or risks of unavailability.
Scalability without dependence on key people
Full SOC capability, without recruitment, training or internal staff rotation.
What we actually do for your organization
We continuously monitor networks, endpoints, applications, cloud and industrial systems.
Investigating alerts and incidents
We analyze the causes, attack vectors, and impact on critical assets.
Operational response to incidents
We coordinate isolation, eradication, and recovery with IT and security teams.
NIS2 / CSIRT Notification and Reporting
We provide legal notifications, interim and post-incident reports.
How do we work?
CISO on Demand brings multiple benefits to your organization, including:
The CrowdStrike Falcon platform constantly monitors activities in the organization's infrastructure and analyzes suspicious behaviors.
Events are correlated with global threat intelligence and known adversarial techniques to quickly identify possible attacks.
The global CrowdStrike team conducts continuous threat hunting activities to identify adversaries that attempt to evade automated detection mechanisms.
This approach allows for early identification of:
persistent adversarial activities
stealth compromises
lateral movements in the infrastructure.
Incident investigation
When suspicious activity is identified, the CrowdStrike MDR team investigates the incident to determine:
the nature of the detected activity
the techniques used by the attacker
affected systems
the potential impact on the organization.
Incident response
The MDR service includes active incident response capabilities, including:
isolating compromised endpoints
blocking malicious activities
elimination of persistence mechanisms.
These actions are coordinated with the organization to minimize the impact on operations.
Operational Coordination and Integration (Sectio Aurea)
Sectio Aurea acts as the operational interface between the organization and the CrowdStrike MDR teams.
Our role includes:
interpreting incidents in the context of the organization's infrastructure and processes
coordinating the response together with IT teams and client management
managing escalations and operational decisions
integrating response activities into internal security and IT processes.
Coordination of communication with competent authorities
In the event of significant incidents, Sectio Aurea can support the organization in managing interaction with competent authorities, in accordance with legal and regulatory requirements.
This may include:
preparing the necessary information for notification to authorities (e.g. DNSC or other relevant CSIRTs)
coordination of the internal information validation flow
ensuring consistency of communication between technical teams, management and authorities
maintaining records necessary for audit and compliance.
Our role is to support the organization in the correct and structured management of these interactions, without substituting its legal responsibilities.
Post-incident analysis and improvement
After managing an incident, the following are analyzed:
cause of the incident
how it was detected
response efficiency.
The results are used to improve security controls, procedures, and incident response capability.
Do you want to understand how responsibility is divided between CrowdStrike MDR and Sectio Aurea in the event of a real incident?
Talk to an expert about the service's operating model.
Sectio Aurea Team – real experience, not theory
The service is led by SOC Managers and senior security analysts with direct experience in global operations centers, where they have monitored and protected tens of thousands of IT and OT assets in critical organizations and highly regulated environments.
This experience includes distributed infrastructures, high volumes of security events, and real incidents with direct impact on operational continuity.
We are not a "laboratory" SOC and we do not operate with junior teams that mechanically follow playbooks.
We are practitioners who have managed real incidents, active attacks, and operational crises, in environments where security and service continuity are critical.
The team's experience is reflected in how incidents are handled.
Sectio Aurea analysts understand the technical and operational context from the first minutes of an alert.
This allows:
quick sorting of relevant alerts
contextual analysis of incidents
quick and well-founded decisions.
The result is an operational model where incidents are managed efficiently, without unnecessary escalation cycles and without artificial bottlenecks.
Experience in large-scale, global SOCs
Sectio Aurea team members have operated in international SOCs that monitor complex infrastructures, characterized by:
distributed IT and cloud infrastructures
industrial environments and OT systems
high volumes of events and alerts
strict compliance and audit requirements.
This experience in real operational environments translates directly into:
discernment in investigating incidents
operational discipline
the ability to manage crisis situations without unnecessary escalation.
Real understanding of IT and OT environments
Industrial infrastructure security requires a different approach than that used in classic IT environments.
The Sectio Aurea team understands the fundamental differences between:
enterprise IT environments
OT and industrial infrastructures.
In OT environments, priorities are different: operational availability and security are critical, and incident response must be tailored to these constraints.
This understanding allows for incident coordination without affecting the stability of industrial systems.
Certifications and professional expertise
The SOC Sectio Aurea team includes certified specialists in the field of operational security and incident management.
Relevant certifications include:
GIAC GSOM – Security Operations Manager
GIAC GSLC – Security Leadership Certification
GIAC GSTRT – Threat Response
GIAC GRID – Incident Detection
These certifications reflect advanced skills in:
operation of security centers
cyber incident management
coordinating the response to complex attacks.
Quality delivered consistently
For Sectio Aurea, quality is not a marketing message, but an operational principle.
We do not deliver:
standard solutions without adaptation to the organization's context
documentation without operational value
formal processes without real applicability.
Each intervention is carried out by senior specialists and monitored over time to ensure:
operational consistency
traceability
measurable results.
Economies of scale, without operational compromises
The Sectio Aurea SOC model benefits from real economies of scale, by simultaneously operating multiple enterprise IT and OT ecosystems within global SOCs.
This approach allows organizations to benefit from advanced security capabilities without the costs associated with building an in-house SOC.
Compared to an internal SOC, the organization avoids the costs associated with:
recruiting and retaining a 24/7 team
technological infrastructure and licenses
continuous staff training.
In practice, our model is often significantly more cost-effective than building an in-house SOC and, in many cases, up to 50% more efficient than traditional local SOC as a Service offerings, without compromising seniority or operational capabilities.
Professional focus and strategic partnership CrowdStrike
Sectio Aurea has a clear professional focus on operating modern security services based on the CrowdStrike Falcon platform.
CrowdStrike is Sectio Aurea's primary strategic partner, and the team's skills development is explicitly focused on this technological ecosystem.
The company constantly invests in:
CrowdStrike specialized training programs
developing the technical skills of the SOC team
certifications and professional development in the field of security operations
operational exercises and incident response scenarios.
This continued investment allows the Sectio Aurea team to efficiently operate the advanced capabilities of the CrowdStrike Falcon MDR and Falcon OverWatch platforms, integrating them into the operational processes of the organizations they protect.
The result: a mature, scalable and auditable SOC
By combining:
CrowdStrike MDR and OverWatch global capabilities
Sectio Aurea operational expertise
mature incident management processes
the organization benefits from a SOC model that offers:
advanced threat detection
coordinated incident response
predictable and auditable processes
real visibility for management.
The team's experience makes the difference in the first minutes of an incident.
Schedule a discussion to understand how the Sectio Aurea team intervenes in real security situations.
Why CrowdStrike's MDR service integrated by Sectio Aurea
Many organizations attempt to solve the security monitoring problem by implementing a SIEM or contracting an on-premises SOC. In practice, these models often generate a high volume of alerts with limited investigation and response capacity.
The CrowdStrike Managed Detection and Response (MDR) model, integrated and governed by Sectio Aurea, offers a different approach: it combines global detection and response capabilities with operational expertise and integration into the organization's context.
CrowdStrike operates some of the most advanced MDR services in the world, continuously analyzing adversarial activity observed across millions of monitored systems globally.
Through the CrowdStrike Falcon platform together with a top-notch MDR service, the organization benefits from:
behavior-based detection and artificial intelligence
Global threat intelligence constantly updated
rapid investigation of complex incidents
automated containment and response capabilities.
This global visibility allows for early identification of techniques used by attackers, including sophisticated or persistent threats.
Proactive threat hunting
The service is complemented by CrowdStrike Falcon OverWatch, the dedicated threat hunting team that constantly investigates suspicious activities and looks for adversaries who try to evade automatic detection mechanisms.
This approach allows for early identification of:
stealth attacks
persistent compromises
lateral movements in the infrastructure.
Operational expertise and local integration
MDR's global capabilities are complemented by Sectio Aurea's operational expertise.
Our role is to act as the operational interface between the client organization and the global CrowdStrike teams, ensuring:
interpreting alerts in the context of the organization's infrastructure and processes
coordinating incident response with IT and OT teams
integrating the service into internal security and governance processes
support for management in decision-making during incidents.
Governance and operational control
An effective SOC or MDR is not just about technology, but also operational processes and clear governance.
Sectio Aurea ensures:
incident lifecycle management
escalation and communication mechanisms
reporting to management
integrating security with risk and compliance processes.
This model allows the organization to benefit from global detection without losing control over operational decisions.
Global recognition
CrowdStrike is globally recognized as one of the leaders in MDR services:
Leader in The Forrester Wave™ – Managed Detection and Response (2025)
#1 Innovation and Growth Leader in Frost Radar Global MDR
Leader in Managed Detection and Response in Europe
These assessments confirm the maturity and effectiveness of CrowdStrike's MDR services.
The result
By combining CrowdStrike MDR and Falcon OverWatch capabilities with Sectio Aurea's operational expertise, the organization benefits from:
continuous threat monitoring
advanced attack detection
coordinated incident response
auditable operational processes
real visibility into cyber risks.
Not all SOC or MDR services offer the same level of detection and response.
Compare the CrowdStrike MDR + Sectio Aurea model with other options available on the market.
Case study
Strengthening cybersecurity at Someș Water Company
Compania de Apă Someș SA is one of the major regional operators in Romania in the field of public water and sewage services, operating critical IT infrastructures and industrial SCADA systems for the provision of essential services.
In the context of increasing cyber risks and the requirements of the NIS/NIS2 Directive, the organization has initiated a comprehensive program to strengthen cybersecurity, with clear objectives:
increasing incident detection and response capacity
implementing a modern IT and OT security architecture
developing a formal governance and risk management framework
compliance with NIS/NIS2 requirements and international security standards.
In this context, Someș Water Company collaborated with Sectio Aurea, a provider specialized in governance services, architecture and cybersecurity operations.
CHALLENGE
The organization operates complex IT and OT infrastructures, including SCADA systems and critical applications for operating utility services.
The main challenges identified were:
limited visibility into cyber threats
inconsistent security processes between IT and OT environments
the need for a formal risk and incident management framework
increasing the level of maturity for compliance with the NIS/NIS2 Directive.
To address these challenges, the organization decided to implement an integrated program that combines:
security governance
modern IT/OT security architecture
SOC operations and incident monitoring
advanced detection and response technologies.
The implemented solution
The program was implemented in stages in collaboration with Sectio Aurea, combining strategic consulting services, security architecture and technical operations.
CrowdStrike Platform Implementation
A central element of the program was the implementation of a security architecture based on the CrowdStrike Falcon platform, including:
Endpoint Detection and Response (EDR/XDR)
Identity Protection (ITDR)
Exposure Management
Data Protection
These capabilities have been integrated into a unified cybersecurity architecture for IT and SCADA environments, providing visibility and control over the infrastructure.
The implementation included:
CrowdStrike platform installation and configuration
integration with existing infrastructure
defining security policies and controls
operationalization of monitoring and response mechanisms.
Governance and security management
In parallel with the technological implementation, Sectio Aurea ensured the outsourcing of the information security governance function, including:
defining security strategies and policies
IT and OT risk management
risk register management
reporting security indicators to management
coordination of NIS/NIS2 compliance processes.
Security Operations and SOC Services
A key element of the program was the implementation of a SOC operational model for monitoring security incidents.
Services included:
security event monitoring
alert sorting and classification
incident investigation
incident lifecycle management.
The operational model included:
Clear SLAs for incident response
escalation and communication processes
complete documentation of incidents and post-incident reports.
For critical incidents, the service provided 24x7 monitoring and response, helping to increase the organization's detection and response capacity.
Results obtained
By implementing this integrated cybersecurity program, Someș Water Company achieved:
Increased detection and response capacity. The implementation of the CrowdStrike platform and the operationalization of SOC services allowed for the rapid identification and management of security incidents.
Visibility over IT and OT infrastructure. The organization now has a complete inventory of assets and mechanisms to monitor changes and vulnerabilities.
Security operational processes. Incident, vulnerability and access management is achieved through documented and auditable processes.
NIS/NIS2 Compliance. The implementation of technical controls and the governance framework supported the organization's alignment with the requirements of the NIS/NIS2 Directive.
Increased cybersecurity maturity. The organization has achieved a coherent operational model that supports critical infrastructure protection and operational resilience.
4 strategic reasons why the CrowdStrike MDR + Sectio Aurea model is superior to traditional SOCs
Classic SOC services — in-house or outsourced — were designed in an era when security was based on logs, SIEM rules, and manual investigations.
Modern attacks, however, are much faster and more sophisticated.
Sectio Aurea's integrated CrowdStrike MDR model is built for this reality.
Modern security platforms have evolved from isolated tools to integrated XDR platforms.
CrowdStrike Falcon integrates into a single architecture:
Endpoint Detection and Response (EDR)
Extended Detection and Response (XDR)
Identity Protection
Threat Intelligence
Response orchestration
Vulnerability and exposure management
The complexity of these platforms means that no traditional SOC or local integrator can operate them at the same level of efficiency as the vendor that develops them.
Through the CrowdStrike MDR service, the organization directly benefits from the expertise of the teams that develop and operate the platform globally.
Sectio Aurea ensures the integration of these capabilities into the organization's operational processes.
Global visibility and threat intelligence
CrowdStrike constantly analyzes adversarial activity observed across millions of monitored endpoints globally.
This global telemetry provides a detection capability impossible to replicate by traditional SOCs.
The platform correlates:
indicators of compromise observed in other organizations
global ransomware campaigns
adversarial techniques MITER ATT&CK
suspicious behaviors observed in similar infrastructures.
The organization benefits from such global operational intelligence, not just local data generated by its own systems.
Proactive threat hunting
Classic SOCs react to alerts.
The CrowdStrike model includes proactive threat hunting, carried out by the global Falcon OverWatch team.
This team constantly investigates monitored infrastructures to identify:
active adversaries trying to evade automatic detection mechanisms
stealth compromises
lateral movements in infrastructure.
Proactive threat hunting allows for the identification of attacks before they have an operational impact.
Significantly better total cost of ownership
Building and operating an internal SOC involves high and unsustainable costs:
specialized team 24/7
SIEM infrastructure and complex tooling
continuous training and staff retention.
Even classic outsourced SOC offerings often involve high costs and limited capabilities.
The CrowdStrike MDR + Sectio Aurea model offers a much more efficient Total Cost of Ownership (TCO) because:
eliminates the need for an internal SOC
leverages the global economy of scale of the CrowdStrike platform
uses existing operational expertise.
The organization thus obtains advanced detection and response capabilities at a predictable and sustainable cost.
If you are considering building an internal SOC or outsourcing security monitoring:
Talk to us before making a strategic decision regarding your organization's SOC model.
Is this service right for you?
The CrowdStrike MDR service integrated and governed by Sectio Aurea is designed for organizations that need real incident detection and response capabilities, but for whom building and operating an in-house SOC is not efficient or sustainable.
This model is particularly suitable for organizations that:
Organizations from sectors such as:
utilities (energy, water, critical infrastructure)
industry and production
transport and logistics
financial sector
health
telecommunications.
In these environments, a cyber incident can directly affect operational continuity and essential services.
Must demonstrate compliance with NIS2 or other regulations
Modern security directives and standards require:
continuous monitoring of the infrastructure
formal incident response capacity
documented and auditable processes.
The service allows organizations to implement these capabilities without building a complex SOC in-house.
They have a complex IT and OT infrastructure
Organizations operating simultaneously:
enterprise IT infrastructures
industrial systems or SCADA
cloud environments and critical applications.
These environments require a security approach that understands the differences between IT and OT and the operational impact of incidents.
They need real 24/7 monitoring
Cyber attacks do not respect work schedules.
For many organizations, maintaining a 24/7 internal security team is difficult because of:
high costs
lack of specialists
operational complexity.
The MDR model allows access to these capabilities without building a complex internal structure.
They want to benefit from global capabilities without losing operational control
The service provides access to:
CrowdStrike's global detection and response capabilities
global threat intelligence
proactive threat hunting.
At the same time, Sectio Aurea ensures the integration of the service into the organization's processes and the coordination of incidents at the local level.
Is this model right for your organization?
If your organization:
manages critical infrastructure or essential services
must demonstrate compliance with NIS2
does not have a mature internal SOC
wants real incident detection and response capabilities
a model based on CrowdStrike MDR and Sectio Aurea operational expertise can provide the necessary level of security without the complexity and costs of an internal SOC.
Schedule a discussion to analyze whether this model is right for your organization.
Signs that your organization needs this service
Many organizations believe they are protected because they have implemented security solutions: antivirus, firewall, EDR or SIEM.
In practice, however, the lack of a real monitoring and incident response capability means that these technologies generate alerts without producing operational security.
If you find yourself in one or more of the situations below, it is likely that your organization needs a modern Managed Detection and Response (MDR) model.
Security solutions generate alerts, but:
there is no dedicated team to permanently investigate them
many alerts are ignored or superficially analyzed
there is no clear visibility into actual incidents.
In the absence of an operational analysis and investigation process, attacks can remain undetected for long periods of time.
There is no real 24/7 monitoring
Cyberattacks frequently occur outside of business hours.
If the organization does not have a 24/7 active security team, there is a risk that incidents will be discovered too late, after attackers have gained extensive access to the infrastructure.
The IT team does not have the time or expertise to investigate incidents
In many organizations, security is managed by the IT team.
This can lead to situations where:
alerts are treated as regular technical issues
investigating complex incidents is difficult
the response to attacks is delayed.
Investigating modern attacks requires specialized skills in threat hunting, behavioral analysis, and incident response.
There is no formal incident response process
Many organizations do not have documented processes for managing security incidents.
This leads to:
improvised decisions during incidents
lack of clear coordination between IT, management and other functions
difficulties in documenting and analyzing incidents.
It is difficult to demonstrate compliance with NIS2 or other security requirements
Modern security directives and standards require:
continuous monitoring of the infrastructure
formal incident response capabilities
auditable security management processes.
Without a clear operating model, these requirements are difficult to demonstrate in the audit.
The Sectio Aurea model of NIS2 implementation
A gradual and sustainable approach
This model allows organizations to implement the requirements of the NIS2 Directive in a phased manner, depending on maturity, resources and level of risk.
Instead of sudden and costly implementations, the organization gradually builds a coherent security system that can be operated and supported over the long term.
Program dedicated to organizations that need to start implementing the requirements of the directive, but have limited resources.
The organization receives:
NIS2 aligned security documentation
practical implementation manual
operational guidelines
support through specialized AI agent.
The purpose of this stage is to create the documentary framework and the initial implementation structure.
The audit provides an independent assessment of the organization's level of security and compliance.
The assessment analyzes:
governance framework and security documentation
implementation of operational processes
technical architecture of IT infrastructure
the level of alignment with the requirements of the NIS2 Directive.
The result is a maturity and compliance report, accompanied by a structured plan of measures to remedy the identified deficiencies.
Implementing security technologies transforms NIS2 Directive requirements and governance processes into real technical controls and operational systems.
In this stage, Sectio Aurea designs the security architecture and implements the technologies necessary to protect the IT infrastructure. The intervention includes the selection and integration of security solutions, the configuration of technical controls, their integration with risk management processes and the implementation of monitoring and control mechanisms.
Process implementation
In this stage, the operational processes and governance mechanisms necessary for managing cybersecurity are built.
The intervention includes:
defining organizational responsibilities
implementing risk management processes
integrating security into operational processes
establishing monitoring and reporting mechanisms.
The result is a functional security operational model, integrated into the organization's activity.
Process digitalization
Once processes are defined, they must be integrated into digital platforms and mechanisms that allow control and traceability of security activities.
This stage may include:
digitization of NIS2 registers
configuring approval and reporting flows
process integration into GRC / ITSM platforms
monitoring dashboards for management.
Digitalization allows for continuous monitoring and auditability of security processes.
Continuous leadership and governance
The CISO function provides strategic leadership of cybersecurity within the organization.
The role includes:
security program coordination
cyber risk management
reporting to management and Board
relationship with authorities and auditors.
Through this model, the organization benefits from specialized leadership without the cost of an internal CISO.
Daily security operation
This stage introduces the continuous operation of technical security controls.
Activities may include:
vulnerability management
security control administration
identity and access management
operating defined security processes.
Security thus becomes a stable operational function, not just an occasional initiative.
Incident monitoring and response
The last stage introduces continuous detection and response to security incidents.
The SOC offers:
permanent monitoring of security events
alert analysis and correlation
incident investigation support
coordination of the operational response.
Through this stage, the organization gains permanent visibility into cyber threats and the ability to react quickly.
The gradual model allows for controlled implementation of security, without organizational bottlenecks or unjustified investments.
Identify the right stage for your organization
Schedule a strategic discussion
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